Description du poste
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role: You'll own the execution of events that spark curiosity, deepen relationships, and fuel our demand engine - from hosted dinners and field activations to sponsored conferences and webinars. You'll partner with teams across Demand Gen, Sales, Customer Success, Brand, and Partnerships to create experiences that feel polished, thoughtful, and unmistakably us. This role includes 15%+ travel for field events, conferences, and onsite support. What you'll do: - Own Customer.io's events calendar - field events, hosted dinners, sponsored conferences, and virtual sessions - Partner with the Events Manager and marketing team to define goals, audiences, formats, and success metrics - Evaluate sponsorships, speaking slots, and new opportunities aligned to our demand and pipeline goals - Own day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support - Manage registration flows, pre-event comms, and the attendee experience from first touch to follow-up - Work closely with Sales, CS, Brand, and Content to keep every event well-scoped, on-message, and supported with the right assets - Lead planning and execution of customer-focused events - hosted dinners, Suite Series experiences, and curated roundtables for our most strategic accounts - Track event performance - registrations, attendance, engagement, and pipeline impact
Profil recherché
- Located in North America or EMEA - 2+ years in event marketing, demand generation, or integrated marketing within B2B SaaS - Experience running a mix of virtual events, webinars, and in-person activations - Strong project management skills - you juggle timelines, tasks, and teams with ease - Experience collaborating with Sales on event-driven follow-up (Nice to have) - Comfortable with marketing automation tools (Customer.io, HubSpot, Marketo, etc.) and Salesforce (Nice to have) - Understanding of lead capture, UTMs, attribution, and event funnel performance (Nice to have)